Key Responsibilities:
Product & Solution Support
- Understand residential solar panels, inverters, battery systems and related product applications.
- Recommend appropriate solar and battery solutions based on customer requirements.
- Support the evaluation and sourcing of suitable products for the Australian
- Keep up to date with product features, technical specifications and market
System Design & Proposals
- Gather information on customer energy use, site conditions and system requirements.
- Prepare residential system designs and quotations using OpenSolar, GreenSketch, Aurora or similar
- Prepare customer proposals and clearly explain system configurations and product
- Explain relevant STCs, incentives, VPP opportunities and basic grid-connection requirements.
Customer Consultation & Sales
- Manage qualified customer leads provided by the
- Consult with home owners and customers to understand their solar, battery and backup-power
- Respond to product, technical and pricing
- Support customers from initial consultation through to contract
- Build trusted relationships through clear and practical technical
Installation & Internal Coordination
- Hand over confirmed project information to installation teams and licensed
- Coordinate technical information required before and during
- Maintain accurate customer, design, quotation and product
- Work closely with management and installation partners to improve the customer experience.
Key Requirements:
- Approximately 1-3 years of relevant experience within Australian residential solar, battery storage, technical sales, solution sales or system
- Strong practical knowledge of solar PV panels, inverters and residential battery
- Experience within a solar retailer, distributor, manufacturer or solution provider would be highly
- Confidence using OpenSolar, GreenSketch, Aurora or similar solar design and quoting
- Understanding of STCs, Australian solar incentives and basic residential grid- connection
- Strong customer-facing communication and solution-selling
- Comfortable working in a hands-on start up environment and contributing across products, customers and internal
- Professional Mandarin and English communication skills are required.
Email tammy.chiu@brilliantalent.com.au or contact (+61) 04 6739 700 to discuss this role further.