Key Responsibilities:
- Drive business growth through channel development and maintenance
- Develop and maintain strong, long-term relationships with key clients, serving as their trusted advisor.
- Identify and pursue new business opportunities within existing accounts to achieve sales targets and revenue growth.
- Collaborate with cross-functional teams (e.g., Marketing, Product Development, Support) to ensure seamless delivery of solutions and address client needs.
- Monitor and analyze account performance, providing regular reports on metrics such as revenue, profitability, and customer satisfaction.
- Negotiate contracts and renewals, ensuring favorable terms and compliance with company policies.
- Stay updated on industry trends, market conditions, and competitor activities to provide strategic insights.
- Handle escalations and resolve issues promptly to maintain high client retention rates.
- Prepare and present business reviews and forecasts to senior management.
Key Requirements:
- Minimum of 5 years of experience in key account management or enterprise sales, with a proven track record of meeting or exceeding sales targets.
- Experience in the Security & Surveillance industry and proven expertise in channel development are highly valued.
- Excellent communication, negotiation, and presentation skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Attributes: Self-motivated, customer-focused, and adept at building rapport with stakeholders at all levels.
Email jessy.wang@brilliantalent.com.au or contact (+61) 04 5118 6909 to discuss this role further.