Key Responsibilities:
- Build & Lead: Establish and supervise daily import operations (ocean) for the Australian market.
- Compliance Mastery: Ensure 100% adherence to Australian customs regulations (ABF, AQIS), import laws, and duty/tax protocols.
- Client Partnership: Serve as key liaison for high-value clients and global partners, resolving complex shipment issues proactively.
- System Implementation: Optimize our global digital platform for Australian workflows and reporting.
- Team Development: Mentor and train future operations staff as the team expands.
- Performance Metrics: Monitor KPIs (On-time delivery, clearance speed, cost control) and implement continuous improvements.
- Cross-Border Collaboration: Coordinate seamlessly with China HQ, U.S., and Vietnam teams for end-to-end shipment lifecycle management.
Requirements:
- 5+ years in international freight forwarding
- 3+ years specializing in ocean import operations
- Team management experience
- Education: Bachelor’s degree or higher
Email tiff.thor@brilliantalent.com.au or contact (+61) 0410663712 to discuss this role further.