Key Responsibilities:
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Customs Clearance
- Manage end-to-end customs clearance for import and export shipments.
- Process and review invoices, bills of lading, permits and other customs documentation.
- Classify goods and determine applicable duties, tariffs and tax liabilities.
- Resolve customs holds, inspections, documentation issues and clearance disputes.
SAC & E-commerce Clearance
- Manage SAC clearance processes for high-volume e-commerce parcel movements.
- Ensure parcel clearance activities comply with relevant Australian customs requirements.
- Monitor clearance accuracy and address exceptions or regulatory issues.
- Coordinate with internal operational teams to support efficient parcel processing.
Regulatory & Industry Coordination
- Liaise with Australian Border Force, AQIS and other relevant regulatory bodies.
- Coordinate with CTOs, CFS operators, shipping lines, airlines and co-loaders.
- Maintain current knowledge of customs regulations, tariffs and trade agreements.
- Ensure customs activities and documentation remain compliant with regulatory requirements.
Client & Internal Support
- Communicate with local and international customers regarding clearance requirements and shipment status.
- Respond to customs and documentation enquiries in a timely manner.
- Work closely with freight, operations and customer service teams to resolve clearance issues.
- Support the efficient movement of international shipments through the Australian customs process.
Key Requirements:
- 3+ years of experience as a Customs Broker.
- Current Australian Customs Broker licence is mandatory.
- Quarantine certification is required.
- Demonstrated experience with SAC / Self-Assessed Clearance, particularly high-volume e-commerce parcels.
- Strong experience across import and export customs clearance.
- Sound knowledge of tariff classification, customs duties, documentation and regulatory requirements.
- Experience within freight forwarding, express, customs or international logistics.
- Strong attention to detail and ability to manage high-volume clearance activity.
- Strong communication and customer service skills.
- Full Australian working rights are required.
Email tammy.chiu@brilliantalent.com.au or contact (+61) 04 6739 700 to discuss this role further.